Support Infrastructure
The supplies and services needed to keep the day-to-day operations of an organization going.
The Importance of Keeping Good Records
Increase Productivity
Saving Time & Money
Maintain up to date versions
Increase communication and collaboration
Reduce risk in the event key individuals are absent
An instrument on which is recorded, by means of letters, figures, or marks, matter which may be evidentially used. In this sense, the term "document" applies to writings; to words printed, lithographed, or photographed; to seals, plates, or stones on which inscriptions are cut or engraved; to photographs and pictures; to maps and plans.
Any document or record, evidencing or connected with the public business or the administration of public affairs, preserved in or issued by any department of the government.
A written document; a formal or legal document in writing, such as a contract, deed, will, bond, or lease.
A written acknowledgment of the receipt of money, or a thing of value, without containing any affirmative obligation upon either party to it; a mere admission of a fact, in writing.
What is Batch Scanning?
Batch scanning is the process of scanning multiple documents in a single operation. On completion of the scanning process, the software separates the scanned pages back into their original documents.
What is Document Management?
A document management system is a system used to track, manage and store documents and reduce paper. Most are capable of keeping a record of the various versions created and modified by different users. In the case of the management of digital documents such systems are based on computer programs.
Digital Medium
A physical way of storing
media or archiving it.
It can hold data, graphics, audio, & video.
Online transfer
of text, voice, and/or video messages.
Email emanates from one computer or
device and arrives at another computer.
Managing emails effectively is important.
Why do people HATE email?
The most common reason,
it makes them feel overwhelmed,
under accomplished and defeated.
More people using email than social media.
It is a known fact that you are
more likely to obtain a
sale through an email
than you are through social media.
Free, Fast, Cheap, Accessible,
easily Replicated & Global
All online transactions
require email validation
(a type of digital social security number)
Information can be sent
& received in Real Time
(keeping people well informed)
Email Statistics
Consumer Behavior & Usage
392 Billion emails sent / received daily (by 2026)
4.4 Billion worldwide users by end of 2024
3.4 Billion fake emails sent each day (phishing)
1.8 Billion active Gmail users
90% of Welcome emails are opened.
80% of marketers would select email vs.
social media marketing
80% email usage among ages 18-29 | 30-49
76% of US adults used email or messaging
services to communicate
75% of marketers say that personalization
boosts engagement.
58% Apple iPhone email client market share
45% of email traffic is Spam
35% of emails are left unread
31% of millennials check personal emails
multiple times per hour.
28% Gmail email market share
26% Gen Z checks personal emails multiple
times per hour.
